Privacy Policy

Privacy Policy

Introduction

Welcome to https://thca-gummies-delta-9.historyofhemp.com (referred to as “the Company,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our website visitors, users, and customers. Our goal is to be transparent about how we manage your data while adhering to applicable privacy laws worldwide.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://thca-gummies-delta-9.historyofhemp.com.
  2. Any applications, software, or services offered by us under this domain.
  3. Interactions between users and our platforms, whether through web browsing, app usage, or communication channels.
  4. All data collection methods, both direct and indirect, employed on our sites and services.

Please note that this policy does not apply to third-party websites or services that you may access through links on our platform. These entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

Our Privacy Policy guides how we interact with users in the following scenarios:

  1. Authorized User Access: When you use our applications or services as an authorized user, we collect and process data necessary for account management, service delivery, and personalization.
  2. Website Visits: If you visit our websites linked to this policy, we track your interactions to provide relevant content, analyze traffic, and improve the overall user experience.
  3. Communication with Us: We may communicate with you via email, phone, or text messages/SMS for various purposes, including newsletters, order updates, customer support, marketing promotions, or feedback requests.

Personal Data Collection

We collect multiple types of personal data to enhance your experience and facilitate our services. This includes:

  1. Account Information: Your user name, email address, password (hashed and salted), and account settings preferences.
  2. Payment Information: Credit card numbers, expiration dates, CVV codes, and billing addresses for processing transactions securely.
  3. Financial Details: Bank account information, routing numbers, and transaction history for financial services and payment-related functions.
  4. Purchase Information: Product order details, quantities, shipping addresses, purchase dates, and order status updates.
  5. Mobile Device Identifiers: Unique device identifiers (UDIDs), IP addresses, mobile network carrier, and other information from your mobile devices to deliver personalized content and services.
  6. Location Data: Geolocation data, GPS coordinates, or address details to provide location-based services and optimize our offerings.
  7. Feedback and Reviews: Submitted reviews, ratings, comments, and feedback you share with us, which help improve our products and services.
  8. Social Media Information: Publicly available data from social media platforms when users choose to log in through these accounts for seamless access.
  9. Product Interaction Data: Details on how you interact with our products, including usage patterns, preferences, and customization settings.

We collect this data using a combination of user input forms, tracking technologies (like cookies), analytics tools, and third-party services that assist in data collection and processing.

Cookies

We employ cookies to enhance your browsing experience and gather valuable insights for service improvement:

  1. Strictly Necessary Cookies: These cookies are essential for the basic functionality of our website, enabling features like login, account management, and secure transactions.
  2. Preference Cookies: Used to remember user preferences, language settings, and display choices to provide a personalized experience.
  3. Analytics Cookies: Tracking tools that collect anonymous data about your visit, helping us understand how users interact with our site for better optimization.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes described in this policy or as required by law. The retention periods vary based on the type of data:

  1. Account and Profile Information: Retained until your account is deactivated or closed, except as needed for legal compliance or fraud prevention.
  2. Transaction Data: Kept for financial record-keeping and tax purposes (up to 7 years), but anonymized for analytics.
  3. Communication Records: Retained for a period of 18 months for customer service and marketing analysis.
  4. Cookies and Browsing Data: Temporarily stored while you use our services, with persistent cookies set for up to 2 years.

Upon request or when your account is closed, we will delete or anonymize your personal data, except as required by law or for legitimate business interests.

Your Rights

Recognizing the importance of data privacy, we offer various rights regarding your personal information:

  1. Access: You have the right to request access to the personal data we hold about you and to verify its accuracy.
  2. Rectification: You can ask us to correct any incomplete or inaccurate personal data we have about you.
  3. Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your personal data from our systems.
  4. Restriction: You may limit the processing of your personal data for specific purposes.
  5. Data Portability: We can provide your personal data in a structured, commonly used format upon request.
  6. Objection: You have the right to object to and refuse certain uses of your personal data.
  7. Non-Discrimination: You are protected from adverse decisions based solely on your exercise of rights related to your personal data.

To exercise these rights or file complaints, please contact our dedicated privacy team at your earliest convenience. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be notified via a prominent notice on our website, along with updated effective dates. We encourage you to review this policy periodically for the latest information on how we protect your privacy.

Contact Information

For any questions related to privacy, data security, or this policy, please contact us:

We are committed to addressing your concerns and inquiries promptly. Your trust in our handling of personal information is invaluable, and we strive to maintain the highest standards of data protection.